Average Score 4.64/5

From people leading, managing and influencing change around the world



Great facilitators. Awesome framework to work with and comes with supported tools. Strongly recommend.

Change Manager, Sydney


This is a perfect course, whether you’re brand new to change, have a number of change projects under your belt, or curious about pivoting your career to change management. The facilitators are excellent, bringing high energy and deep knowledge of change frameworks and practice. You’ll come away from this course with new ideas, a sound understanding of the change process and a suite of practical tools and methods you can use right away.

Workplace Strategy and Change Consultant, Melbourne


Thank you for offering an interactive and practical course missing in the change management world!

Change Manager, Sydney


Loved the energy and content of the course. Highly recommended for change management practitioners!

Analyst, Sydney


Thank you so much Jane for creating and facilitating such a practical & interactive course! The hands-on learning and group discussions were invaluable as well as the opportunity to get an over of the whole change process rather than small snippets of various areas! Loved the templates and the simplicity of these - I can really see myself making use of these straight away! Really enjoyed your delivery style and look forward to attending some of your other courses too. Thanks so much.

Change Lead, Perth


If you are new to change I'd recommend you do this course first. Great insights from theory and great discussions using real-life issues.

Senior Change Manager, Melbourne


I completed the two-day E2E CM Foundations Course close to 6 on a Friday evening and was ready to waltz into work to put into practice what I learned. The number of participants in the course was just the right size to engage with as a team, and the lessons were fun and interactive. The facilitators were experienced and helpful and welcomed all questions. Jane intended the course to be practical and pragmatic and mission accomplished; it was. You walk away with a toolkit that you can use immediately and feel more confident in your decisions in the workplace.

Change Manager, Sydney


I found this course extremely helpful and valuable to me as a Change Manager. The info and tools provided were so practical and useful. Everything was explained in a way that was easy to understand with real-life examples. The course was online but was designed in a way that was so interactive and there was plenty of opportunity to collaborate with other learners. Jane was full of energy and was happy to answer any questions or make herself available after the course. Jane kept me engaged the whole time, frequent breaks were provided to grab a coffee and stretch our legs which really helped us to be focused when we needed to be. Highly recommend this course to anyone already in the change space or wanting to branch into it :)

Change Manager, Adelaide


Delta Mash takes a very thoughtful and structured approach to change management training, ensuring you feel empowered along the way!

Consultant, United States


Thank you so much for a great course. The change on a page is brilliant and my Head of Technology has asked for it to be included in our project framework for use in all our technology projects! Thanks for helping me shine!

Change Manager, Adelaide


Loved every second of the course

Change Manager, Sydney


Jane is a terrific engaging facilitator. The course was interactive, interesting, challenging and very generous with practical terrific tools and resources. Thanks Delta Mash!

Principal, Melbourne


Join our worldwide community of change practitioners who are learning valuable and in-demand end-to-end change delivery skills

 2-day live online instructor-led interactive training to provide an overview of the End-to-End Change Framework and the role and responsibilities of a Change Manager to lead change effectively with a dynamic and pragmatic approach

  • Training and certificate online assessment included.

  • Real-life change management project scenarios.

  • Learn from experienced change practitioners with over 10+ years of industry experience.

  • Includes digital materials, Foundations Toolkit and handouts. 

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You'll learn how to dive into your stakeholders minds.

Our five key components of end-to-end change management ensure you understand your stakeholder's needs and meet your people where they are

We're all about practical and pragmatic change management. You'll learn hands-on skills to hit the ground running and create epic impact as a Change Manager and keep your stakeholders satisfied.

Course Overview


E2E Change Manager Foundations Certificate Program is a 2-day engaging, interactive, instructor-led virtual training program that teaches the practical and pragmatic End-to-End Change Framework to change practitioners who want to skyrocket their effectiveness and impact when delivering and leading organisational change.

Whether you’re brand new to change management or an experienced change practitioner and ready to grow, E2E CM Foundations Program will challenge you to deliver change in a pragmatic and practical way. It’s designed to turn you into a people-centric change manager who can lead with confidence and help others come with the change.

Gain hands-on experience through interactive exercises taught by a trainer with over 10+ years of industry experience. Walk away with knowledge, tools and techniques to implement immediately. Once you complete the course, you will have everything you need to take and pass the E2E CMF online assessment.

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Questions? Email [email protected]




7am Perth | 9am Sydney | 11am Auckland

$1,200 AUD includes GST
Training Details

All Delta Mash courses follow key learning objectives to ensure you receive an exceptional training experience. 

Course Summary

  • Change management fundamentals and how to operate within an ambiguous and complex environment.
  • Explore the roles, artefacts and activities of the End-to-End Change Framework.
  • Identify and utilise change insights to inform your change approach.
  • Understand resistance to change and strategies for managing resistance.
  • How to leverage the role of leaders in driving and supporting change.
  • Understand strategies to build relationships to create an environment for collaboration, high engagement and to drive change buy-in.
  • Real change management project examples from an instructor with 10+ years of experience.

Who should attend?

No matter your level of change management experience, we encourage and welcome anyone to attend Delta Mash's End-to-End Change Manager Foundations Certificate Program. Our ideal participants fall into one of these categories: Ambitious Beginners, Established Change Managers, & Passionate Leaders and Delivery Team Members.

Course Prerequisites

The course has no official prerequisites.

Training Takeaways

  • A virtual, two-day immersive learning experience facilitated by a highly respected Delta Mash Trainer.
  • Lifetime access to supporting course material.
  • Foundations Toolkit* (templates and resources).
  • Registration for the E2E CM Foundations online assessment.

*The Foundations Toolkit may be used as a Change Plan template.


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Program Benefits

Learn End-To-End Change Management Activities

Experience end-to-end change management in practice through interactive exercises with an instructor with over 10+ years of change management industry experience. Learn the practical methodology, activities and terminology of change management.

Increase Your Impact and Accelerate Your Career

Learn the foundation skills to excel in leading your own change project and support your team and organisation to meet their strategic objectives. You will learn the exact framework to lead end-to-end change effectively and the reasoning behind each step.

Grow Your Practical Change Management Skills

Gain access to proven change management tools and methodologies and learn practical and pragmatic skills such as change impact analysis and communication and engagement planning to hit the ground running in your change project.

Upcoming Courses

Change Management Training

End-to-End Change Manager Foundations Certificate Program (Sat + Sun) SOLD OUT

When: June 24 - 25, 2023 at 9:00 AM to 5:00 PM AEST

Details: 2 days + online assessment

Location: Live online 

Trainer: Jane Waterson 

Register Now


End-to-End Change Manager Foundations Certificate Program (Tue + Wed) AVAILABLE

When: July 11 - 12, 2023 at 9:00 AM to 5:00 PM AEST

Details: 2 days + online assessment

Location: Live online 

Trainer: Jane Waterson 

Register Now


End-to-End Change Manager Foundations Certificate Program (Sat + Sun) AVAILABLE

When: September 23 - 24, 2023 at 9:00 AM to 5:00 PM AEST

Details: 2 days + online assessment

Location: Live online 

Trainer: Jane Waterson 

Register Now


Let Us Save You Years of Learning on the Job

End-to-End Change Manager Foundations Certificate Program gives you the exact blueprint to lead end-to-end change - so you can finally know what needs to happen when (and why)


Module 1

Leading Change Foundations

In This Module

In this module, you'll gain the skills to effectively communicate the benefits and value of change management to your organisation, stakeholders, and team. We also cover:

  • How to articulate the importance and value of change management in a way that resonates with your people.
  • Discover the critical change roles necessary for successful change delivery and strategies to bring these individuals closer together.
  • Dive into the comprehensive End-to-End Change Framework.
  • Complete a self-assessment, and identify your key areas of focus and growth.
Module 2

The Role and Responsibilities of a Change Manager

In This Module

This module delves into the key values and principles of change management, fostering the ultimate Change Manager mindset. We also cover:

  • How to effectively serve the needs of sponsors, executives, stakeholders, project managers, and delivery teams to ensure lasting change.
  • Introduction to the Foundations Change Toolkit, a pragmatic and practical resource that will enhance your ability to deliver end-to-end change.
  • Discover the full details of the End-to-End Change Framework, accompanied by supporting artifacts, to take your knowledge and skills to the next level.
Module 3

Techniques, Tools and Demonstrations

In This Module

Solidify your understanding of the End-to-End Change Framework and process through interactive exercises in this module. We also cover:

  • Techniques to build strong, trusting relationships with stakeholders, driving change forward.
  • Enhance your practical skills with technical demonstrations, including Change on a Page and Change Impact Assessment, using real-world examples. These demonstrations will equip you with the tools you need to excel in change management.
Module 4

Change Management In Action: End-to-End Implementation

In This Module

In this module, you'll learn how to identify resistance to change, recognize key indicators, and employ practical, tangible strategies to prevent and manage resistance effectively. We also cover:

  • Real-world scenarios and case studies where you implement the End-to-End Change Framework and toolkit, and put your knowledge into practice.
  • More opportunities to collaborate with your team, peer-to-peer sharing of experiences, learnings and insights to enhance your change management expertise and skills.
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All The Tools You Need To Lead Change


We turn change practitioners, delivery team members and business leaders into dynamic and pragmatic change leaders. We help you tap into your innate curiosity, empathy and critical thinking to become an employee of choice and build strategic change delivery and leadership skills for yourself and your organisation.

"Loved every second of the course."

 - Change Manager, Sydney

10 or more people to train in your organisation?

Book Delta Mash for a private End-to-End Change Manager Foundations Certificate Program. Contact [email protected] for more information about corporate training.

Important Information


You will be sent specific instructions regarding the course onboarding process in the week leading up to the course.

What Next?

1. You will receive an email confirmation of your booking from Delta Mash after you complete your payment.

2. One week prior to the course you will receive detailed course onboarding instructions via email

(please check the email you used to register for the course).

3. Complete all the activities and technology checks outlined in the email prior to the course commencing.

4. Attend your course, pass your online assessment to attain your E2E CM Foundations certificate and take your career to the next level!

After the Course

Once you become a Delta Mash End-to-End Foundations Change Manager, you will:

Receive your Delta Mash Badge

Celebrate your achievement by sharing your digital credential badge on LinkedIn, on your resume and on social media.


Everything you need to know

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