End-to-End Change Manager Foundations Certificate Program


2-day live online instructor-led training to provide an overview of the End-to-End Change Framework and the role and responsibilities of a Change Manager to lead effective change with a people-centric and pragmatic approach

  • Training and certificate online assessment included.

  • Real-life change management project scenarios.

  • Learn from experienced change practitioners with over 10+ years of industry experience.

  • Includes digital materials, Foundations Toolkit and handouts. 

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You'll learn how to dive into your stakeholders minds.

Our five key components of end-to-end change management ensure you understand your stakeholder's needs and meet your people where they are

We're all about practical and pragmatic change management.You'll learn hands-on skills to hit the ground running and create epic impact as a Change Manager and keep your stakeholders satisfied.

Course Overview


E2E Change Manager Foundations Certificate Program is a 2-day engaging, interactive, instructor-led virtual training program that teaches the practical and pragmatic End-to-End Change Framework to change practitioners who want to skyrocket their effectiveness and impact when delivering and leading organisational change.

Whether you’re brand new to change management or an experienced change practitioner and ready to grow, E2E CM Foundations Program will challenge you to deliver change in a pragmatic and practical way. It’s designed to turn you into a people-centric change manager who can lead with confidence and help others come with the change.

Gain hands-on experience through interactive exercises taught by a trainer with over 10+ years of industry experience. Walk away with knowledge, tools and techniques to implement immediately. Once you complete the course, you will have everything you need to take and pass the E2E CMF online assessment.

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Questions? Email [email protected]




7am Perth | 10am Sydney | 12pm Auckland

$1,200 AUD includes GST
Training Details

All Delta Mash courses follow key learning objectives to ensure you receive an exceptional training experience. 

Course Summary

  • Change management fundamentals and how to operate within an ambiguous and complex environment.
  • Explore the roles, artefacts and activities of the End-to-End Change Framework.
  • Identify and utilise change data to inform your change approach.
  • Understand resistance to change and strategies for managing resistance.
  • How to leverage the role of leaders in driving and supporting change.
  • Understand strategies to build relationships to create an environment for collaboration, high engagement and to drive change buy-in.
  • Real change management project examples from an instructor with 10+ years of experience.

Who should attend?

No matter your level of change management experience, we encourage and welcome anyone to attend Delta Mash's End-to-End Change Manager Foundations Certificate Program. Our ideal participants fall into one of these categories: Ambitious Beginners, Established Change Managers, & Passionate Leaders and Delivery Team Members.

Course Prerequisites

The course has no official prerequisites.

Training Takeaways

  • A virtual, two-day immersive learning experience facilitated by a highly respected Delta Mash Trainer.
  • Lifetime access to supporting course material.
  • Foundations Toolkit (templates and resources).
  • Registration for the E2E CM Foundations online assessment.


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Program Benefits

Learn End-To-End Change Management Activities

Experience end-to-end change management in practice through interactive exercises with an instructor with over 10+ years of change management industry experience. Learn the practical methodology, activities and terminology of change management.

Increase Your Impact and Accelerate Your Career

Learn the foundation skills to excel in leading your own change project and support your team and organisation to meet their strategic objectives. You will learn the exact framework to lead end-to-end change effectively and the reasoning behind each step.

Grow Your Practical Change Management Skills

Gain access to proven change management tools and methodologies and learn practical and pragmatic skills such as change impact analysis and communication and engagement planning to hit the ground running in your change project.

Let Us Save You Years of Learning on the Job

End-to-End Change Manager Foundations Certificate Program gives you the exact blueprint to lead end-to-end change - so you can finally know what needs to happen when (and why)

Module 1

How to Skyrocket Your Impact, Guaranteed!

In This Module
  • Explore the history of change management and learn key change management principles to adopt the ultimate Change Manager mindset
  • Get crystal clear on how to communicate the benefits and value of change management and how to articulate this to your organisation, stakeholders and team
  • Learn how to leverage change management theory in practical change management delivery 
  • Learn why the saying “bring them on the journey” may isolate your stakeholders and what to do instead to bring your people closer
Module 2

Become a People-Centric Change Manager: Change Manager Role & Activities

In This Module
  • Learn the top-secret strategy to flip your leaders and stakeholders into advocates and team players who will go the extra mile – it’s career-changing!
  • Get a simple, straightforward formula to identify the key change roles that will help drive your change forward
  • Discover the 3 secret communication factors that will skyrocket your ability as a Change Manager and transform your ability to communicate in a people-centric way
  • Learn how to meet your stakeholders where they are and what change activities are required to effectively support your organisation and help your stakeholders come with the change
Module 3

Your Ultimate End-to-End Change Management Playbook

In This Module
  • Discover the End-to-End Change Framework and what needs to happen when on a change project
  • The 5-step formula to communicate the End-to-End Change Framework to your leaders and team in a people-centric way that brings them closer
  • Overview of the key change activities and tools to add to your toolkit that will take your personal change practice from go to woah
  • Explore your pragmatic and practical takeaway Foundations Toolkit to enable you to expertly lead change and keep kicking goals after you finish the course
  • The psychological strategies expert change practitioners use to reduce resistance from Day 1 – by making only small adjustments to your language and actions
Module 4

Change Management In Action: End-to-End

In This Module
  • The three most common barriers to successful organisational change, and the secret pragmatic strategies to overcome them
  • Put what you have learnt into practice, gain hands-on experience implementing the End-to-End Change Framework and explore real-world examples
  • Dive into practical change activities and artifacts including change impact analysis and comms and engagement planning to take your practical skills to the next level
  • Learn how to troubleshoot change-related challenges to reduce roadblocks and encourage your stakeholders to problem-solve with you

Upcoming Courses

Change Management Training

End-to-End Change Manager Foundations Certificate Program (SOLD OUT)

When: March 30 - 31, 2023 at 10:00 AM to 6:00 PM AEDT 

Certification: 2 days + online assessment

Location: Live online 

Trainer: Jane Waterson 



End-to-End Change Manager Foundations Certificate Program

When: April 18 - 19, 2023 at 9:00 AM to 5:00 PM AEST

Certification: 2 days + online assessment

Location: Live online 

Trainer: Jane Waterson 

Book Now


End-to-End Change Manager Foundations Certificate Program

When: May 22 - 23, 2023 at 9:00 AM to 5:00 PM AEST

Certification: 2 days + online assessment

Location: Live online 

Trainer: Jane Waterson 

Book Now


10 or more people to train in your organisation?

Book Delta Mash for a private End-to-End Change Manager Foundations Certificate Program. Contact [email protected] for more information about corporate training.

Important Information


You will be sent specific instructions regarding the course onboarding process in the week leading up to the course.

What Next?

1. You will receive an email confirmation of your booking from Delta Mash after you complete your payment.

2. 7 Days prior to your course you will receive detailed course onboarding instructions via email.

3. Complete all the activities and technology checks outlined in the email prior to the course commencing.

4. Attend your course, pass your online assessment to attain your certificate and have fun!

After the Course

Once you become a Delta Mash End-to-End Foundations Change Manager, you will:

Receive your Delta Mash Badge

Celebrate your achievement by sharing your digital credential badge on LinkedIn, on your resume and on social media.


Everything you need to know

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