End-to-End Change Manager Foundations

Certificate Program

Live Online Instructor-Led (2 days or 4 x 4hr sessions)

Learn powerful end-to-end change management skills, the role and responsibilities of a people-centric change manager and gain a practical change toolkit to use immediately.

*SPECIAL OFFER - $900 OFF!

Register for any upcoming E2E CM Foundations course date by 30 April 2024 and save $900AUD. Use code E4HXL5 at checkout. 

Valid for Australia, New Zealand, North America, United Kingdom, Middle East, Europe, South Africa.  

"Loved every second of the course"

- Change Manager, Sydney

⭐⭐⭐⭐⭐

Average Score 4.72/5

From current and aspiring change practitioners, and those leading change

You'll learn how to dive into your stakeholders minds.

Our five key components of end-to-end change management ensure you understand your stakeholder's needs and meet your people where they are

We're all about practical and pragmatic change management. You'll learn hands-on skills to hit the ground running and create epic impact as a Change Manager and keep your stakeholders satisfied.

This interactive, online immersive learning experience will introduce you to the 

Delta Mash End-to-End Change Framework

IS THIS YOU?

 

 

✅ You're in change management but missing the practical end-to-end change management skills and unsure of the process or what change activities should happen when.

Part of your role requires you to lead change - (maybe you're a senior leader, team leader, trainer, project manager, communication specialist, business analyst, executive or team assistant) and want to learn how to transition your team through the change journey.

✅ You want to move into change management and learn the role and responsibilities of a change manager and how to set yourself up for success

✅ You want to work in a more people-centric way and learn how to understand your stakeholder's needs to bring them with the change.

✅ Your instincts are there, but you struggle to feel confident to act on them, back yourself and make decisions, and it's holding you back.

✅ You want to make the transition to a more senior change role, or become a more dynamic and capable change manager who can confidently lead your team through the change.

✅ You are a senior change practitioner looking for a refresh, new ideas and want to be a trusted point of authority who can provide clear direction and advice.

✅ You want to earn the salary you deserve and be sought after for change management roles.

✅ You want to know the proven flexible end-to-end process, structure and approach to delivering change effectively.

✅ You want to feel confident to hit the ground running on DAY 1 (and literally every day after this), knowing what should happen when...

 

 

If the statements above describe YOU...

End-to-End Change Manager Foundations Certificate Program is the perfect solution for you.

Here's what people said

Kaaren Yandell-Whitaker,

Senior Change Analyst, Government

⭐⭐⭐⭐⭐

Love this course!! Participating in this amazing course was the best decision I have made thus far in my change journey. Jane was so clear in her explanation and taught the process from a practical and real-world perspective—one that you can immediately apply when you have completed it. There will be no more confusion about where to start, what method to apply, and how you will measure your results. It's all in the course, so don't think about it. Sign up and do it!

Emma Steele

Director of Operational Change, Health

⭐⭐⭐⭐⭐

This course (and the end to end framework) was a great way for me to consolidate my change management knowledge and skills and get a bird's eye view of how it should all fit together. Jane is an amazing facilitator and really got the most out of our group. Highly recommend!

⭐⭐⭐⭐⭐

If you are considering completing this course please let this be your sign to go for it! I wish I had done this course earlier. It's provided me with real world knowledge that I am already applying to my role one day after completing the course! It's helped me build my confidence in building relationships with stakeholders and identify gaps where I can improve my approach to managing change. Thank you so much Jane for building such an incredible course!

Change Manager, Banking & Financial Services, Melbourne

⭐⭐⭐⭐⭐

Fantastic hands-on course to walk you through a Change process that is practical. Other more branded change courses miss out the practical aspects required. This course gets you ready immediately!

Change Manager, Banking & Financial Services, Sydney

⭐⭐⭐⭐⭐

Thank you so much for a great course. The change on a page is brilliant and my Head of Technology has asked for it to be included in our project framework for use in all our technology projects! Thanks for helping me shine!


Change Manager, Adelaide

⭐⭐⭐⭐⭐

Whether you are considering a role in change or have been a Change practitioner for years, you will benefit from this course! This course improved my confidence in how to work with stakeholders and effectively use change tools. It was a fun and resourceful 2-day course, and I recommend this to anyone who wants to consolidate their change understanding and learn practical ways to improve their role.

Change Manager, Government & Defence, Sydney

⭐⭐⭐⭐⭐

An insightful, practical course with a framework that you can use immediately when delivering change on a project. A very good balance of online content, learnings and practical applications. A must for anyone who is a change manager or interested in becoming one. Thanks Jane!

Change Manager, Science & Technology, Sydney

Register Now

⭐⭐⭐⭐⭐

Great facilitators. Awesome framework to work with and comes with supported tools. Strongly recommend.

Change Manager, Sydney

⭐⭐⭐⭐⭐

This is a perfect course, whether you’re brand new to change, have a number of change projects under your belt, or curious about pivoting your career to change management. The facilitators are excellent, bringing high energy and deep knowledge of change frameworks and practice. You’ll come away from this course with new ideas, a sound understanding of the change process and a suite of practical tools and methods you can use right away.

Workplace Strategy and Change Consultant, Melbourne

⭐⭐⭐⭐⭐

Thank you for offering an interactive and practical course missing in the change management world!

Change Manager, Sydney

⭐⭐⭐⭐⭐

Loved the energy and content of the course. Highly recommended for change management practitioners!

Analyst, Sydney

⭐⭐⭐⭐⭐

Delta Mash takes a very thoughtful and structured approach to change management training, ensuring you feel empowered along the way!

Consultant, United States

⭐⭐⭐⭐⭐

If you are new to change I'd recommend you do this course first. Great insights from theory and great discussions using real-life issues.

Senior Change Manager, Melbourne

⭐⭐⭐⭐⭐

I completed the two-day E2E CM Foundations Course close to 6 on a Friday evening and was ready to waltz into work to put into practice what I learned. The number of participants in the course was just the right size to engage with as a team, and the lessons were fun and interactive. The facilitators were experienced and helpful and welcomed all questions. Jane intended the course to be practical and pragmatic and mission accomplished; it was. You walk away with a toolkit that you can use immediately and feel more confident in your decisions in the workplace.

Change Manager, Sydney

⭐⭐⭐⭐⭐

I found this course extremely helpful and valuable to me as a Change Manager. The info and tools provided were so practical and useful. Everything was explained in a way that was easy to understand with real-life examples. The course was online but was designed in a way that was so interactive and there was plenty of opportunity to collaborate with other learners. Jane was full of energy and was happy to answer any questions or make herself available after the course. Jane kept me engaged the whole time, frequent breaks were provided to grab a coffee and stretch our legs which really helped us to be focused when we needed to be. Highly recommend this course to anyone already in the change space or wanting to branch into it :)

Change Manager, Adelaide

⭐⭐⭐⭐⭐

Thank you so much Jane for creating and facilitating such a practical & interactive course! The hands-on learning and group discussions were invaluable as well as the opportunity to get an over of the whole change process rather than small snippets of various areas! Loved the templates and the simplicity of these - I can really see myself making use of these straight away! Really enjoyed your delivery style and look forward to attending some of your other courses too. Thanks so much.


Change Lead, Perth

⭐⭐⭐⭐

I love that this course truly caters to every experience level. It's tough finding something to suit new to change roles, I'd recommend this course to anyone interested in building change capability.

Team Manager, Government & Defence Christchurch

⭐⭐⭐⭐

Loved every second of the course

Change Manager, Sydney

⭐⭐⭐⭐

Jane is a terrific engaging facilitator. The course was interactive, interesting, challenging and very generous with practical terrific tools and resources. Thanks Delta Mash!

Principal, Melbourne

Register Now

Join our worldwide community of change practitioners who are learning valuable and in-demand end-to-end change delivery skills

Live online instructor-led interactive training to provide an overview of the Delta Mash End-to-End Change Framework and the role and responsibilities of a Change Manager to lead change effectively with a dynamic and pragmatic approach

  • Training and certificate online assessment included.

  • Real-life change management project scenarios.

  • Learn from experienced change practitioners with over 10+ years of industry experience.

  • Includes digital materials, Foundations Toolkit and handouts. 

Register Now
Course Overview

 

E2E Change Manager Foundations Certificate Program is a live online engaging, interactive, instructor-led virtual training program that introduces the practical and pragmatic End-to-End Change Framework to change practitioners who want to skyrocket their effectiveness and impact when delivering and leading organisational change.

Whether you’re brand new to change management or an experienced change practitioner and ready to grow, E2E CM Foundations Program will challenge you to deliver change in a pragmatic and practical way. It’s designed to turn you into a people-centric change manager who can lead with confidence and help others come with the change.

Gain hands-on experience through interactive exercises taught by a trainer with over 10+ years of industry experience. Walk away with knowledge, tools and techniques to implement immediately. Once you complete the course, you will have everything you need to take and pass the E2E CMF online assessment.

Register Now
KEY INFORMATION

Questions? Email [email protected]

LIVE VIRTUAL INSTRUCTOR-LED

ONLINE ASSESSMENT

DIGITAL CERTIFICATE BADGE

FOUNDATIONS CHANGE TOOLKIT

Multiple timezone options (see below)

$2,100.00 $1,200.00 AUD + GST*
Training Details

All Delta Mash courses follow key learning objectives to ensure you receive an exceptional training experience. 

Course Summary

  • Change management fundamentals and how to operate within an ambiguous and complex environment.
  • Explore the roles, artefacts and activities of the Delta Mash End-to-End Change Framework.
  • Identify and utilise change insights to inform your change approach.
  • Understand resistance to change and strategies for managing resistance.
  • How to leverage the role of leaders in driving and supporting change.
  • Understand strategies to build relationships to create an environment for collaboration, high engagement and to drive change buy-in.
  • Real change management project examples from an instructor with 10+ years of experience.

Who should attend?

No matter your level of change management experience, we encourage and welcome anyone to attend Delta Mash's End-to-End Change Manager Foundations Certificate Program.

Our ideal participants include: Aspiring change practitioners, experienced change practitioners, senior change practitioners looking for a refresh and new ideas, passionate change leaders, business analysts, project team members, and HR and L&D team members.

Course Prerequisites

The course has no official prerequisites.

Training Takeaways

  • A virtual immersive learning experience facilitated by a highly respected Delta Mash Trainer.
  • Lifetime access to supporting course material.
  • Foundations Toolkit* (templates and resources).
  • Registration for the E2E CM Foundations online assessment.

*The Foundations Toolkit may be used as a Change Plan template.

Download Course Overview

Upcoming Courses

Change Management Training

*SPECIAL OFFER - save $900!

Register for any upcoming E2E CM Foundations course by 30 April 2024 and save $900AUD. Use code E4HXL5 at checkout. 

Valid for Australia, New Zealand, North America, United Kingdom, Middle East, Europe, South Africa.  

End-to-End Change Manager Foundations Certificate Program (Training + Certificate) AVAILABLE

Timezone: Australia and New Zealand

When: Saturday 4th May - Sunday 5th May, 2024 (9:00 AM to 5:00 PM AEST)

Details: 2 days Live Online + online assessment

Trainer: Jane Waterson 

Cost: $2,100.00 $1,200.00 AUD + GST*

Register Now

End-to-End Change Manager Foundations Certificate Program (Training + Certificate) AVAILABLE

Timezone: Australia, New Zealand, North America 

When: Starts Wednesday, June 5th, 2024 (9:00am - 1:00pm AEST)

Details: 4 x 4hr Live Online Sessions + Online Assessment

Trainer: Jane Waterson 

Cost: $2,100.00 $1,200.00 AUD + GST*

Register Now

End-to-End Change Manager Foundations Certificate Program (Training + Certificate) AVAILABLE

Timezone: Australia, United Kingdom, Middle East, Europe, South Africa

When: Starts Wednesday, June 5th, 2024  (6:00pm - 10:00pm AEST)

Details: 4 x 4hr Live Online Sessions + Online Assessment

Trainer: Jane Waterson 

Cost: $2,100.00 $1,200.00 AUD + GST*

Register Now

Program Benefits

Learn End-To-End Change Management Activities

Experience end-to-end change management in practice through interactive exercises with an instructor with over 10+ years of change management industry experience. Learn the practical methodology, activities and terminology of change management.

Increase Your Impact and Accelerate Your Career

Learn the foundation skills to excel in leading your own change project and support your team and organisation to meet their strategic objectives. You will learn the exact framework to lead end-to-end change effectively and the reasoning behind each step.

Grow Your Practical Change Management Skills

Gain access to proven change management tools and methodologies and learn practical and pragmatic skills such as change impact analysis and communication and engagement planning to hit the ground running in your change project.

We give you the skills to lead change, so you can create a positive impact

We turn change practitioners, delivery team members and business leaders into dynamic and pragmatic change leaders. We help you tap into your innate curiosity, empathy and critical thinking to become an employee of choice and build strategic change delivery and leadership skills for yourself and your organisation.

 

"Loved every second of the course."

 - Change Manager, Sydney

Let Us Save You Years of Learning on the Job

End-to-End Change Manager Foundations Certificate Program gives you the exact blueprint to lead end-to-end change - so you can finally know what needs to happen when (and why)

WHAT YOU'LL LEARN

Foundation Change Toolkit included in the course (with competed examples)

Module 1

Leading End-to-End Change Foundations

How to Skyrocket YOUR Impact, Guaranteed!

In This Module

In this module, you'll gain the skills to effectively communicate the benefits and value of change management to your stakeholders so you can feel confident in making your own decisions and leading change. We also cover:

  • How to articulate the importance and value of change management in a way that resonates with your people.
  • Discover the critical change roles necessary for successful change delivery and strategies to bring these individuals closer together.
  • Dive into the comprehensive Delta Mash End-to-End Change Framework.
  • Complete a skills and knowledge self-assessment, and identify your key areas of focus and growth.
Module 2

The Role and Responsibilities of a Change Manager

Become a People-Centric Change Manager, from Kick-Off til' Close

In This Module

This module delves into the key values and principles of change management, fostering the ultimate People Centric Change Manager mindset to skyrocket your career and level up. We also cover:

  • How to effectively serve the needs of sponsors, executives, stakeholders, project managers, and delivery teams to ensure lasting change (in a way that doesn't feel weird or uncomfortable!).
  • Introduction to the Foundations Change Toolkit, a pragmatic and practical resource that will enhance your ability to deliver end-to-end change (and use as your change plan template with examples).
  • Discover the full details of the Delta Mash End-to-End Change Framework, accompanied by supporting change tools, to take your confidence, knowledge and skills to the next level.
Module 3

Expert Change Techniques, Tools and Demonstrations

Core Foundation Skills and a Playbook to Lead with Confidence

In This Module

Leave no stone unturned and see key change tools come to life with real-world demonstrations where you can ask questions and get un-stuck. We cover expert tips and tricks to level up your technical change skills through interactive exercises. We also cover:

  • Techniques to become a people-centric change manager and build strong, trusting relationships with stakeholders, driving change forward at each step.
  • Enhance your practical skills with technical instructor-led demonstrations, including Change on a Page and Change Impact Assessment, using real-world examples. These demonstrations will equip you with the tools you need to excel in change management on your change project.
Module 4

End-to-End Change Management Implementation

Lead Change in Your Sleep

In This Module

In this module, you'll learn how to implement the end-to-end change framework so you can waltz into work and hit the ground running with confidence, knowledge and a framework and Toolkit to use immediately. We also cover:

  • How to identify pockets of resistance and practical techniques and strategies to troubleshoot and manage resistance to change.
  • Real-world scenarios and case studies where you implement the Delta Mash End-to-End Change Framework and toolkit, and put your knowledge into practice. This includes:
    • Stakeholder assessment, change vision, change implementation plan, communication and engagement plan, education and support, change readiness and adoption metrics and techniques.
  • More opportunities to collaborate with your team, peer-to-peer sharing of experiences, learnings and insights to enhance your change management expertise and skills.
Register Now
8 or more people to train in your organisation?

Book Delta Mash for a private End-to-End Change Manager Foundations Certificate Program. Contact [email protected] for more information about corporate training.

Important Information

 

You will be sent specific instructions regarding the course onboarding process in the week leading up to the course.

What Next?

1. You will receive an email confirmation of your booking from Delta Mash after you complete your payment.

2. One week prior to the course you will receive detailed course onboarding instructions via email

(please check the email you used to register for the course).

3. Complete all the activities and technology checks outlined in the email prior to the course commencing.

4. Attend your course, pass your online assessment to attain your E2E CM Foundations certificate and take your career to the next level!

After the Course

Once you become a Delta Mash End-to-End Foundations Change Manager, you will:

Receive your Delta Mash Badge

Celebrate your achievement by sharing your digital credential badge on LinkedIn, on your resume and on social media.

FAQs

Everything you need to know

Keep Up With the Change Management Industry 

Stay up-to-date on the latest articles, free resources, events and new training courses.